After you have read the case, express your views on Apple’s stance and FBI demands using the questions posed in the case (Jayakumar & Tahora, 2016, p. 1): Was Cook justified in his refusal to heed the U.S. government’s demand to build a one-time access to the iPhone retrieved from the terrorists on the grounds of protecting customer digital privacy? Was Apple’s obligation to protect customer privacy greater than its obligation to contribute to national security? What dilemmas did Cook and the Apple management team face in this decision? How could the dilemmas be resolved? There is no right and wrong answer, however, you must make a solid argument to support your view.
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